Jersey City , New Jersey ITIL Training

Design thinking is a crucial pillar in today’s problem-solving imperatives. In fact, it is being pursued as a unit course in various institutions across the globe, thus underlying its importance in aiding objective human thinking. It’s not a specific property for designers. Far from it, it has emerged as an innovative solution-seeking tool for all great inventors and innovators.

By description, it is a design methodology used for tackling complex problems that are virtually unknown or ill-defined, through a careful evaluation of the human needs involved, understandably restructuring the problem, by brainstorming to create many solutions, and by adopting a direct approach in testing and prototyping. It helps us come up with creative ways to solve nagging problems that stem from us and especially in the workplace setting.

The ‘overwhelmed/overburdened employee’ is a common term in HR offices across many organizations in the world. Employees are faced with a huge challenge in regards to coping with fast-paced technological and office changes in the working environment. This had led to a massive stagnation in productivity, prompting HR heads to look for new ways to reduce their employees’ stress and workload.

While evaluating many options, this model of thinking has posed as a helpful tool for HR managers when dealing with their vexed employees. IT training, in particular, has helped shape the productive realms of many companies out there.

Let’s explore how this thinking domain can be used to plan employee skill training:

Empathize

If you want to show concern for your employees, first empathize with their situation. Seek to understand the needs of the employees deeply, what they lack, what they need, and the challenges that they are likely facing. This will act as the basis of plotting the problem and working on the next phase of solving it.

You can collect data in this phase through empathy maps and journey maps. In the latter, you endeavor to steadily track the day-to-day activities and tasks of employees. This is achieved through observations or structured interviews. In turn, it aids in elevating the thinking process.

Through empathy maps, you ponder on collected findings and synthesize them keenly. Here, you seek to establish how an employee is thinking, their feelings, and insights into the probable root cause of the problem.

Define the Problem

After a comprehensive analysis of the collected data; the problem definition phase should follow. The idea here is to locate the underlying root of the problem concisely. HR should seek to utilize an analysis framework to help address problems affecting the holistic being of all employees. Therefore, each issue would require a list of underlying causes: lack of motivation, lack of knowledge/understanding, or just lack of skill.

Once the root cause(s) are clearly defined, a clear problem statement should be drawn up alongside performance goals that are firmly based on actual drivers.

Think Solely About Employee-Based Solutions (iterative learning)

Conventionally, customers are at the heart of every organization’s dealings. They inspire and drive the company’s objectives because they are crucial in profit making. However, employees have greatly suffered while working ‘behind the scenes.’ Such situations have led to employees feeling discontent and work under immense pressure, which inevitably leads to underperformance. To avoid this, the experimental learning concept can be utilized by HR offices to engage employees more by creating solutions that directly suit the situations they encounter daily.

Here, trainers are removed as the center of focus. An iterative ‘reflection’ cycle is established to tap continuous employee feedback in a bid to sharpen their skills. This method helps employees adapt to new technology through a well established IT consulting network. In the long run, employees don’t forget how they handled a particular problem, and this effectively raises a firm’s productivity.

Support Employee Tasks with Simple Technology (Ideate)

The simplest way to support employee-working experience is by not sidelining them unprepared with changing technology processes. As an HR Manager, fully engage your employees when transitioning to new tech by making use of effective training or consulting services. Specific training needs can be assessed and addressed within the organization or with a third party industry expert.

According to Deloitte’s 2016 Global Human Capital Trends Report, design thinking was isolated as crucial in crafting the employee experience. 79% of those interviewed identified it as imperative. However, almost a similar percentage agreed that a lot of compliance programs and training are still based on outdated modes of meetings and processes.

The report also recommended the need to put necessary consideration on employees through proper IT training for far colossal efficiency. One way to make this work is by drawing a connected roadmap of skills and information needed at certain work intervals. Shedding off overwhelming and irrelevant amounts of data for new employees is vital in retaining their concentration and output. What’s more, a customizable app can help employees undertake appropriate tasks at the specified time, thus resulting in higher revenue for the long term.

Implementing an Intuitive Tech Learning Approach (Ideate)

The basis of this argument is that not every employee is the same. All of them are differently gifted and shouldn’t be forced to use one inflexible technology or system that doesn’t cater to their individual needs in a buzzing work environment. This mode of critical thinking brings to life personas such that fictive employees representing a defined group of external employees are drawn up. In this set-up, the personas should be able to learn and work efficiently within their own small environment while quickly utilizing their own skill set and the required information to make things work.

An HR manager can replicate this working scenario through the use of role-plays. This can be achieved by conducting short-term soft skills training sessions to sharpen their ability to handle similar situations. In the case of new technology, video-replays on how to use it in a one-on-one customer scenario can help relieve the pressure and spur the employee to be more productive.

Prototype and Testing

Here, the HR Manager should run a couple of tests to ensure whether the desired model of skill training is working. One way to get started is by crafting a simple prototype of the technology required, probably as a single module to establish its viability.

The new technology should be vigorously tested during prototyping to pinpoint any leaks, disjoints, or performance issues. Structured walkthroughs can be implemented to help employees navigate the solution through proper IT training sessions.

What’s more, HR should conduct sessions to get the employees’ views, emotions, or feelings regarding the new solution. In case of any cause for concern, the prototype should be improved until it meets the intermediate needs of its users.

Iterations are also a common occurrence in this phase. Refinements and alterations are curved out to make sure that the final thing suits every employee in some understandable capacity.

Wrapping Up

Design thinking is crucial in any organizational setting in making sure that employees sync properly with the technology in place. This will go a long way in improving their productivity.

Facebook Releases C++Software Modules, May Lead To More Open Source

[Jun, 13, 2012] |
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Facebook has recently released a collection of C++ software modules that it uses to run the popular website. With Facebook releasing Folly (the name it designated for the collection), more of the internal programs could become open source since they need different parts of the collection.

Jordan DeLong, a Facebook software engineer, said one concerning holdup to releasing additional work is that any open source project had to cut away from the dependencies on non-released internal collection code.

Basic Java Tutorial - Elements of Popularity in a Programming Language

[Nov, 08, 2012] |
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Different programming languages gain popularity for different features. Java tutorials have proven particular popular over a long period of time, thanks to a diverse group of strengths inherent to the language itself. Let’s examine some of the basic elements of Java, and find out what it is both powerful and popular:

· WORA – Write Once Run Anywhere is a programming ideal that has never been effectively achieved. The goal is to be able to write code a single time, and have it deploy in the same way across multiple platforms. Although it is still an ideal, proper Java tutorials exist that demonstrate how we are moving closer to success.

· Object-Oriented – This programming philosophy designates that there is no coding that takes place outside established class definitions. A large class library is also available right within the core language pack.

· Compiler plus Interpreter – Once you have written your code, you can compile it into bytecodes which are then fed into a JVM, or Java virtual machine. You can then follow popular Java tutorials to see how you can extensively debug your code using this functionality.

It Is Time to Give Microsoft a Fair Trial

[Jul, 26, 2012] |
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Is it possible for anyone to give Microsoft a fair trial? The first half of 2012 is in the history books. Yet the firm still cannot seem to shake the public opinion as The Evil Empire that produces crap code.

I am in a unique position. I joined the orbit of Microsoft in 1973 after the Army decided it didn't need photographers flying around in helicopters in Vietnam anymore. I was sent to Fort Lewis and assigned to 9th Finance because I had a smattering of knowledge about computers. And the Army was going to a computerized payroll system.

Bill and Paul used the University of Washington's VAX PDP computer to create BASIC for the Altair computer. Certainly laughable by today's standards, it is the very roots of the home computer.

Microsoft became successful because it delivered what people wanted.

Tech Life in New Jersey

New Jersey has the highest population density in the U.S. With an average of 1,030 people per square mile, itâ€™s thirteen times the national average. Given the amount of residents in the Garden State, itâ€™s no wonder that there are 2,700 software and software related companies. Developers in New Jersey should be able to pave their way with the available resources in town such as, Zylog Systems, Mformation, Agilence, Db Technology, Senid Software International and so many other similar institutions.

Success is the result of perfection, hard work, learning from failure, loyalty, and persistence. Colin Powell

other Learning Options

Software developers near Jersey City have ample opportunities to meet like minded techie individuals, collaborate and expend their career choices by participating in Meet-Up Groups. The following is a list of Technology Groups in the area.

South Jersey MongoDB Users Group · turnpike hackers · Python User Group in Princeton ·

Fortune 500 and 1000 companies in New Jersey that offer opportunities for IT Infrastructure Library developers

Company Name	City	Industry	Secondary Industry
HCB, Inc.	Paramus	Retail	Office Supplies Stores
Wyndham Worldwide Corp.	Parsippany	Travel, Recreation and Leisure	Hotels, Motels and Lodging
Realogy Corporation	Parsippany	Real Estate and Construction	Real Estate Agents and Appraisers
Church and Dwight Co., Inc.	Trenton	Manufacturing	Manufacturing Other
Curtiss-Wright Corporation	Parsippany	Manufacturing	Aerospace and Defense
American Water	Voorhees	Energy and Utilities	Water Treatment and Utilities
Cognizant Technology Solutions Corp.	Teaneck	Computers and Electronics	IT and Network Services and Support
The Great Atlantic and Pacific Tea Co. - AandP	Montvale	Retail	Grocery and Specialty Food Stores
COVANCE INC.	Princeton	Healthcare, Pharmaceuticals and Biotech	Pharmaceuticals
K. Hovnanian Companies, LLC.	Red Bank	Real Estate and Construction	Architecture,Engineering and Design
Burlington Coat Factory Corporation	Burlington	Retail	Clothing and Shoes Stores
GAF Materials Corporation	Wayne	Manufacturing	Concrete, Glass, and Building Materials
Pinnacle Foods Group LLC	Parsippany	Manufacturing	Food and Dairy Product Manufacturing and Packaging
Actavis, Inc	Parsippany	Healthcare, Pharmaceuticals and Biotech	Pharmaceuticals
Hudson City Savings Bank	Paramus	Financial Services	Banks
Celgene Corporation	Summit	Healthcare, Pharmaceuticals and Biotech	Biotechnology
Cytec Industries Inc.	Woodland Park	Manufacturing	Chemicals and Petrochemicals
Campbell Soup Company	Camden	Manufacturing	Food and Dairy Product Manufacturing and Packaging
Covanta Holding Corporation	Morristown	Energy and Utilities	Energy and Utilities Other
New Jersey Resources Corporation	Wall Township	Energy and Utilities	Gas and Electric Utilities
Quest Diagnostics Incorporated	Madison	Healthcare, Pharmaceuticals and Biotech	Diagnostic Laboratories
Rockwood Holdings Inc.	Princeton	Manufacturing	Chemicals and Petrochemicals
Heartland Payment Systems, Incorporated	Princeton	Financial Services	Credit Cards and Related Services
IDT Corporation	Newark	Telecommunications	Wireless and Mobile
John Wiley and Sons, Inc	Hoboken	Media and Entertainment	Newspapers, Books and Periodicals
Bed Bath and Beyond	Union	Retail	Retail Other
The Children's Place Retail Stores, Inc.	Secaucus	Retail	Clothing and Shoes Stores
Hertz Corporation	Park Ridge	Travel, Recreation and Leisure	Rental Cars
Public Service Enterprise Group Incorporated	Newark	Energy and Utilities	Gas and Electric Utilities
Selective Insurance Group, Incorporated	Branchville	Financial Services	Insurance and Risk Management
Avis Budget Group, Inc.	Parsippany	Travel, Recreation and Leisure	Rental Cars
Prudential Financial, Incorporated	Newark	Financial Services	Insurance and Risk Management
Merck and Co., Inc.	Whitehouse Station	Healthcare, Pharmaceuticals and Biotech	Pharmaceuticals
Honeywell International Inc.	Morristown	Manufacturing	Aerospace and Defense
C. R. Bard, Incorporated	New Providence	Healthcare, Pharmaceuticals and Biotech	Medical Supplies and Equipment
Sealed Air Corporation	Elmwood Park	Manufacturing	Plastics and Rubber Manufacturing
The Dun and Bradstreet Corp.	Short Hills	Business Services	Data and Records Management
The Chubb Corporation	Warren	Financial Services	Insurance and Risk Management
Catalent Pharma Solutions Inc	Somerset	Healthcare, Pharmaceuticals and Biotech	Healthcare, Pharmaceuticals, and Biotech Other
Becton, Dickinson and Company	Franklin Lakes	Healthcare, Pharmaceuticals and Biotech	Medical Supplies and Equipment
NRG Energy, Incorporated	Princeton	Energy and Utilities	Gas and Electric Utilities
TOYS R US, INC.	Wayne	Retail	Department Stores
Johnson and Johnson	New Brunswick	Healthcare, Pharmaceuticals and Biotech	Pharmaceuticals
Automatic Data Processing, Incorporated (ADP)	Roseland	Business Services	HR and Recruiting Services

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the hartmann software group advantage

why take IT Infrastructure Library Training with the hartmann software group?

A successful career as a software developer or other IT professional requires a solid understanding of software development processes, design patterns, enterprise application architectures, web services, security, networking and much more. The progression from novice to expert can be a daunting endeavor; this is especially true when traversing the learning curve without expert guidance. A common experience is that too much time and money is wasted on a career plan or application due to misinformation.

The Hartmann Software Group understands these issues and addresses them and others during any training engagement. Although no IT educational institution can guarantee career or application development success, HSG can get you closer to your goals at a far faster rate than self paced learning and, arguably, than the competition. Here are the reasons why we are so successful at teaching:

Learn from the experts.
1. We have provided software development and other IT related training to many major corporations in New Jersey since 2002.
2. Our educators have years of consulting and training experience; moreover, we require each trainer to have cross-discipline expertise i.e. be Java and .NET experts so that you get a broad understanding of how industry wide experts work and think.
Discover tips and tricks about IT Infrastructure Library programming
Get your questions answered by easy to follow, organized IT Infrastructure Library experts
Get up to speed with vital IT Infrastructure Library programming tools
Save on travel expenses by learning right from your desk or home office. Enroll in an online instructor led class. Nearly all of our classes are offered in this way.
Prepare to hit the ground running for a new job or a new position
See the big picture and have the instructor fill in the gaps
We teach with sophisticated learning tools and provide excellent supporting course material
Books and course material are provided in advance
Get a book of your choice from the HSG Store as a gift from us when you register for a class
Gain a lot of practical skills in a short amount of time
We teach what we know…software
We care…

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