Agile/Scrum Training Classes in Spokane Valley, Washington

Learn Agile/Scrum in Spokane Valley, Washington and surrounding areas via our hands-on, expert led courses. All of our classes either are offered on an onsite, online or public instructor led basis. Here is a list of our current Agile/Scrum related training offerings in Spokane Valley, Washington: Agile/Scrum Training

We offer private customized training for groups of 3 or more attendees.

Agile/Scrum Training Catalog

cost: $ 790length: 2 day(s)
cost: $ 390length: 1 day(s)
cost: $ 1190length: 2 day(s)
cost: $ 1190length: 2 day(s)
cost: $ 390length: 1 day(s)
cost: contact us for pricing length: 3 day(s)
cost: $ 2060length: 3 day(s)
cost: $ 2060length: 3 day(s)
cost: $ 790length: 2 day(s)
cost: $ $790length: 2 day(s)
cost: $ 1150length: 2 day(s)
cost: $ 790length: 2 day(s)
cost: $ 3390length: 5 day(s)

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Blog Entries publications that: entertain, make you think, offer insight

Wondering why Cisco is teaching network engineers Python in addition to their core expertise?
 
Yes, arguably there are many other tools available to use to automate the network without writing any code. It is also true that when code is absolutely necessary, in most companies software developers will write the code for the network engineers. However, networks are getting progressively more sophisticated and the ability for network engineers to keep up with the rate of change, scale of networks, and processing of requirements is becoming more of a challenge with traditional methodologies. 
 
Does that mean that all network engineers have to become programmers in the future? Not completely, but having certain tools in your tool belt may be the deciding factor in new or greater career opportunities. The fact is that current changes in the industry will require Cisco engineers to become proficient in programming, and the most common programming language for this new environment is the Python programming language. Already there are more opportunities for those who can understand programming and can also apply it to traditional networking practices. 
 
Cisco’s current job boards include a search for a Sr. Network Test Engineer and for several Network Consulting Engineers, each with  "competitive knowledge" desired Python and Perl skills. Without a doubt, the most efficient network engineers in the future will be the ones who will be able to script their automated network-related tasks, create their own services directly in the network, and continuously modify their scripts. 
 
Whether you are forced to attend or are genuinely interested in workshops or courses that cover the importance of learning topics related to programmable networks such as Python, the learning curve at the very least will provide you with an understanding of Python scripts and the ability to be able to use them instead of the CLI commands and the copy and paste options commonly used.  Those that plan to cling to their CLI will soon find themselves obsolete.
 
As with anything new, learning a programming language and using new APIs for automation will require engineers to learn and master the skills before deploying widely across their network. The burning question is where to start and which steps to take next? 
 
In How Do I Get Started Learning Network Programmability?  Hank Preston – on the Cisco blog page suggest a three phase approach to diving into network programmability.
 
“Phase 1: Programming Basics
In this first phase you need to build a basic foundation in the programmability skills, topics, and technologies that will be instrumental in being successful in this journey.  This includes learning basic programming skills like variables, operations, conditionals, loops, etc.  And there really is no better language for network engineers to leverage today than Python.  Along with Python, you should explore APIs (particularly REST APIs), data formats like JSON, XML, and YAML. And if you don’t have one already, sign up for a GitHub account and learn how to clone, pull, and push to repos.
 
Phase 2: Platform Topics
Once you have the programming fundamentals squared away (or at least working on squaring them away) the time comes to explore the new platforms of Linux, Docker, and “the Cloud.”  As applications are moving from x86 virtualization to micro services, and now serverless, the networks you build will be extending into these new areas and outside of traditional physical network boxes.  And before you can intelligently design or engineer the networks for those environments, you need to understand how they basically work.  The goal isn’t to become a big bushy beard wearing Unix admin, but rather to become comfortable working in these areas.
 
Phase 3: Networking for Today and Tomorrow
Now you are ready to explore the details of networking in these new environments.  In phase three you will dive deep into Linux, container/Docker, cloud, and micro service networking.  You have built the foundation of knowledge needed to take a hard look at how networking works inside these new environments.  Explore all the new technologies, software, and strategies for implementing and segmenting critical applications in the “cloud native” age and add value to the application projects.”
 
Community resources: 
GitHub’s, PYPL Popularity of Programming Language lists Python as having grown 13.2% in demand in the last 5 years. 
Python in the  June 2018 TIOBE Index ranks as the fourth most popular language behind Java, C and C++. 
 
Despite the learning curve, having Python in your tool belt is without a question a must have tool.

Once again theTIOBE Programming Community has calculated the trends in popular programming languages on the web. Evaluating the updates in the index allows developers to assess the direction of certain programming skills that are rising or faltering in their field.  According to the November 2013 report, three out of four languages currently ranking in the top twenty are languages defined by Microsoft. These are C#, SQL Server language Transact-SQL and Visual Basic.NET.  Not surprising though, the top two languages that remain steady in the number one and two spots are Java and C.

How are the calculations measured?  The information is gathered from five major search engines: Google, Bing, Yahoo!, Wikipedia, Amazon, YouTube and Baidu.

Top 20 Programming Languages: as of November 2013


  1.  C
  2.  Java
  3.  Objective-C 
  4.  C++
  5.  C#
  6.  PHP
  7. (Visual) Basic
  8.  Python
  9. Transact-SQL
  10. Java Script
  11. Visual Basic.NET
  12. Perl
  13.  Ruby
  14. Pascal
  15. Lisp
  16. MATLAB
  17. Delphi/Object Pascal
  18. PL/SQL
  19. COBOL
  20. Assembly

Although the index is an important itemized guide of what people are searching for on the internet, it’s arguable that certain languages getting recognition is a direct result of early adopters posting tutorials and filling up discussion boards on current trends. Additionally, popular tech blogs pick up on technological shifts and broadcast related versions of the same themes.

When does the popularity of a software language matter?

  1. If you want marketable skills, knowing what employers are looking for is beneficial. As an example, languages such as Java and Objective C are highly coveted in the smart-phone apps businesses.
  2. A consistently shrinking language in usage is an indicator not only that employers are apt to pass on those skills but fall in danger of being obsolete.
  3. Focusing on languages that are compatible with other developers increases your chances to participate on projects that companies are working on.

Information Technology (IT) tools are here to support your business in the global market. Effective communication is key for IT and business experts to collaborate effectively in search of solutions. Consulting, reaching out for help to a third-party, can bridge the gap between your business marketing experts and IT operations experts, especially with the emergence of big data analytics and its implication on the global market. Having the right consultants equipped with business knowledge and data technology expertise can make a difference.

Your marketing organization is probably familiar with digital tools and conducting global research. Its results can uncover the journey customers take to purchase your products or use your services. It can highlight the pain points and frictions that prevent their experiences with you to be delightful and amazing. Armed with this knowledge and beautiful compelling presentations, marketing executives expect that IT operations leaders will translate these insights into actions.

But people in IT operations are too involved in meeting key performance indicators that have nothing to do with the end customers. Meeting requirements of faster and cheaper don't translate very well into customer satisfaction. A classic breakdown in communication is described in a Harvard Business Review article, “A Technique to Bridge the Gap Between Marketing and IT.” The author goes on to describe how a new CIO at a bank found IT to be focused on the internal organization as their customers, rather than the real end customer. Moreover, no one was looking at the incident reports which clearly showed that incidents were increasing. And nobody looked at what these incidents were doing to the bank’s customers. The startling and scary numbers of incidents were caught and addressed and brought down from 1,000 to 600 or (40%) and later to 450 per week.

Surprisingly, these type of seemingly isolated scenarios are still being discovered within organizations presently, sometimes internally, and through third party insights such as consultants.  By engaging consultants to provide a perspective based on what they’ve experienced before, they can often bring new and innovative ideas or possible challenges to the table that an internal processes probably wouldn’t have been able to see on their own.  Often, third party input can help to provide the translation needed to go from marketing research results into actions that IT operations can understand and make sense in their high-performance culture. When companies understand and use this knowledge to reassess how to improve their customer experiences, they work backward from what customers want to achieve significantly higher improvements. 

IT and business management are more and more being asked to move away from their traditional roles, such as IT being the "technology infrastructure gatekeeper", and instead become enablers across the enterprise of effective collaboration, big data consumers, and key players in driving desired business outcomes. Marketing leaders look to technology as a way to facilitate the customer's journey and his positive experience of it, bring more clients, and meet increasingly higher loyalty goals. They rely on IT projects to enable big data-based behavioral targeting anywhere in the global market. This means projects to analyze search engine results, improve website personalization and optimization, and building of mobile applications for a more personal experience. All these are projects that consultants with their communication, consulting and technical expertise are well prepared to help in order to bridge the expectation gap between IT and other business organizations.

In order to meet these 21st-century business challenges, Information Technology organizations have been transitioning from waterfall stage-gate project management approaches to agile development. The stage-gate method applies a step-by-step approach where waiting, reviewing and approving are required before moving to the next step in the project. Agile management emphasizes collaboration, no decision hierarchies, and few people roles for making quick, customer-focused small changes over time to deliver solutions that delight and amaze customers. Agile development has allowed many businesses to respond quickly to changing customer desires and expectations. But moving to continuous delivery is a struggle requiring focused, dedicated teams that are not well suited to the traditional matrix organization where people are resources whose time must be "chopped" into many pieces and shared among many projects. Agile teams meet frequently as often as daily but never waiting more than a week to do so.

Marketing people are externally focused. IT people are internally focused. The first works with customer emotions. The second works to increase efficiency. Big data analytic tools are used by the first and supported by the second. Consultants can be the glue that helps both come together in effective collaborations that deliver positive business outcomes in both global and local markets.

The Context Of Design Thinking And Its Application In Employee Skill Training

Design thinking is a crucial pillar in today’s problem-solving imperatives. In fact, it is being pursued as a unit course in various institutions across the globe, thus underlying its importance in aiding objective human thinking. It’s not a specific property for designers. Far from it, it has emerged as an innovative solution-seeking tool for all great inventors and innovators.
 
By description, it is a design methodology used for tackling complex problems that are virtually unknown or ill-defined, through a careful evaluation of the human needs involved, understandably restructuring the problem, by brainstorming to create many solutions, and by adopting a direct approach in testing and prototyping. It helps us come up with creative ways to solve nagging problems that stem from us and especially in the workplace setting.
 
The ‘overwhelmed/overburdened employee’ is a common term in HR offices across many organizations in the world. Employees are faced with a huge challenge in regards to coping with fast-paced technological and office changes in the working environment. This had led to a massive stagnation in productivity, prompting HR heads to look for new ways to reduce their employees’ stress and workload.
 
While evaluating many options, this model of thinking has posed as a helpful tool for HR managers when dealing with their vexed employees. IT training, in particular, has helped shape the productive realms of many companies out there.
 
Let’s explore how this thinking domain can be used to plan employee skill training:
 
Empathize
If you want to show concern for your employees, first empathize with their situation. Seek to understand the needs of the employees deeply, what they lack, what they need, and the challenges that they are likely facing. This will act as the basis of plotting the problem and working on the next phase of solving it.
 
You can collect data in this phase through empathy maps and journey maps. In the latter, you endeavor to steadily track the day-to-day activities and tasks of employees. This is achieved through observations or structured interviews. In turn, it aids in elevating the thinking process.
 
Through empathy maps, you ponder on collected findings and synthesize them keenly. Here, you seek to establish how an employee is thinking, their feelings, and insights into the probable root cause of the problem.
 
Define the Problem
After a comprehensive analysis of the collected data; the problem definition phase should follow. The idea here is to locate the underlying root of the problem concisely. HR should seek to utilize an analysis framework to help address problems affecting the holistic being of all employees. Therefore, each issue would require a list of underlying causes: lack of motivation, lack of knowledge/understanding, or just lack of skill.
 
Once the root cause(s) are clearly defined, a clear problem statement should be drawn up alongside performance goals that are firmly based on actual drivers. 
 
Think Solely About Employee-Based Solutions (iterative learning)
Conventionally, customers are at the heart of every organization’s dealings. They inspire and drive the company’s objectives because they are crucial in profit making. However, employees have greatly suffered while working ‘behind the scenes.’ Such situations have led to employees feeling discontent and work under immense pressure, which inevitably leads to underperformance. To avoid this, the experimental learning concept can be utilized by HR offices to engage employees more by creating solutions that directly suit the situations they encounter daily.
 
Here, trainers are removed as the center of focus. An iterative ‘reflection’ cycle is established to tap continuous employee feedback in a bid to sharpen their skills. This method helps employees adapt to new technology through a well established IT consulting network. In the long run, employees don’t forget how they handled a particular problem, and this effectively raises a firm’s productivity.
 
Support Employee Tasks with Simple Technology (Ideate)
The simplest way to support employee-working experience is by not sidelining them unprepared with changing technology processes. As an HR Manager, fully engage your employees when transitioning to new tech by making use of effective training or consulting services. Specific training needs can be assessed and addressed within the organization or with a third party industry expert. 
 
According to Deloitte’s 2016 Global Human Capital Trends Report, design thinking was isolated as crucial in crafting the employee experience. 79% of those interviewed identified it as imperative. However, almost a similar percentage agreed that a lot of compliance programs and training are still based on outdated modes of meetings and processes.
 
The report also recommended the need to put necessary consideration on employees through proper IT training for far colossal efficiency. One way to make this work is by drawing a connected roadmap of skills and information needed at certain work intervals. Shedding off overwhelming and irrelevant amounts of data for new employees is vital in retaining their concentration and output. What’s more, a customizable app can help employees undertake appropriate tasks at the specified time, thus resulting in higher revenue for the long term.
 
Implementing an Intuitive Tech Learning Approach (Ideate)
The basis of this argument is that not every employee is the same. All of them are differently gifted and shouldn’t be forced to use one inflexible technology or system that doesn’t cater to their individual needs in a buzzing work environment. This mode of critical thinking brings to life personas such that fictive employees representing a defined group of external employees are drawn up. In this set-up, the personas should be able to learn and work efficiently within their own small environment while quickly utilizing their own skill set and the required information to make things work.
 
An HR manager can replicate this working scenario through the use of role-plays. This can be achieved by conducting short-term soft skills training sessions to sharpen their ability to handle similar situations. In the case of new technology, video-replays on how to use it in a one-on-one customer scenario can help relieve the pressure and spur the employee to be more productive.
 
Prototype and Testing
Here, the HR Manager should run a couple of tests to ensure whether the desired model of skill training is working. One way to get started is by crafting a simple prototype of the technology required, probably as a single module to establish its viability.
 
The new technology should be vigorously tested during prototyping to pinpoint any leaks, disjoints, or performance issues. Structured walkthroughs can be implemented to help employees navigate the solution through proper IT training sessions.
 
What’s more, HR should conduct sessions to get the employees’ views, emotions, or feelings regarding the new solution. In case of any cause for concern, the prototype should be improved until it meets the intermediate needs of its users.
 
Iterations are also a common occurrence in this phase. Refinements and alterations are curved out to make sure that the final thing suits every employee in some understandable capacity.
 
Wrapping Up
Design thinking is crucial in any organizational setting in making sure that employees sync properly with the technology in place. This will go a long way in improving their productivity.

Tech Life in Washington

Not only is Washington a major player in the manufacturing industries such as aircraft and missiles, shipbuilding, lumber, food processing, metals and metal products, chemicals, and machinery, it?s the home of Microsoft Corporation and Bill Gates, chairman and former CEO of Microsoft. Other Washington state billionaires include Paul Allen (Microsoft), Steve Ballmer (Microsoft), Jeff Bezos (Amazon), Craig McCaw (McCaw Cellular Communications), James Jannard (Oakley), Howard Schultz (Starbucks), and Charles Simonyi (Microsoft).
Knowledge is a process of piling up facts; wisdom lies in their simplification. ~ Martin Fischer
other Learning Options
Software developers near Spokane Valley have ample opportunities to meet like minded techie individuals, collaborate and expend their career choices by participating in Meet-Up Groups. The following is a list of Technology Groups in the area.
Fortune 500 and 1000 companies in Washington that offer opportunities for Agile/Scrum developers
Company Name City Industry Secondary Industry
Symetra Financial Corporation Bellevue Financial Services Insurance and Risk Management
Alaska Air Group, Inc. Seattle Travel, Recreation and Leisure Passenger Airlines
Expedia, Inc. Bellevue Travel, Recreation and Leisure Travel Agents & Services
Itron, Inc. Liberty Lake Computers and Electronics Instruments and Controls
PACCAR Inc. Bellevue Manufacturing Automobiles, Boats and Motor Vehicles
Puget Sound Energy Inc Bellevue Energy and Utilities Gas and Electric Utilities
Expeditors International of Washington, Inc. Seattle Transportation and Storage Freight Hauling (Rail and Truck)
Costco Wholesale Corporation Issaquah Retail Grocery and Specialty Food Stores
Starbucks Corporation Seattle Retail Restaurants and Bars
Nordstrom, Inc. Seattle Retail Department Stores
Weyerhaeuser Company Federal Way Manufacturing Paper and Paper Products
Microsoft Corporation Redmond Software and Internet Software
Amazon.com, Inc. Seattle Retail Sporting Goods, Hobby, Book, and Music Stores

training details locations, tags and why hsg

A successful career as a software developer or other IT professional requires a solid understanding of software development processes, design patterns, enterprise application architectures, web services, security, networking and much more. The progression from novice to expert can be a daunting endeavor; this is especially true when traversing the learning curve without expert guidance. A common experience is that too much time and money is wasted on a career plan or application due to misinformation.

The Hartmann Software Group understands these issues and addresses them and others during any training engagement. Although no IT educational institution can guarantee career or application development success, HSG can get you closer to your goals at a far faster rate than self paced learning and, arguably, than the competition. Here are the reasons why we are so successful at teaching:

  • Learn from the experts.
    1. We have provided software development and other IT related training to many major corporations in Washington since 2002.
    2. Our educators have years of consulting and training experience; moreover, we require each trainer to have cross-discipline expertise i.e. be Java and .NET experts so that you get a broad understanding of how industry wide experts work and think.
  • Discover tips and tricks about Agile/Scrum programming
  • Get your questions answered by easy to follow, organized Agile/Scrum experts
  • Get up to speed with vital Agile/Scrum programming tools
  • Save on travel expenses by learning right from your desk or home office. Enroll in an online instructor led class. Nearly all of our classes are offered in this way.
  • Prepare to hit the ground running for a new job or a new position
  • See the big picture and have the instructor fill in the gaps
  • We teach with sophisticated learning tools and provide excellent supporting course material
  • Books and course material are provided in advance
  • Get a book of your choice from the HSG Store as a gift from us when you register for a class
  • Gain a lot of practical skills in a short amount of time
  • We teach what we know…software
  • We care…
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