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Design thinking is a crucial pillar in today’s problem-solving imperatives. In fact, it is being pursued as a unit course in various institutions across the globe, thus underlying its importance in aiding objective human thinking. It’s not a specific property for designers. Far from it, it has emerged as an innovative solution-seeking tool for all great inventors and innovators.

By description, it is a design methodology used for tackling complex problems that are virtually unknown or ill-defined, through a careful evaluation of the human needs involved, understandably restructuring the problem, by brainstorming to create many solutions, and by adopting a direct approach in testing and prototyping. It helps us come up with creative ways to solve nagging problems that stem from us and especially in the workplace setting.

The ‘overwhelmed/overburdened employee’ is a common term in HR offices across many organizations in the world. Employees are faced with a huge challenge in regards to coping with fast-paced technological and office changes in the working environment. This had led to a massive stagnation in productivity, prompting HR heads to look for new ways to reduce their employees’ stress and workload.

While evaluating many options, this model of thinking has posed as a helpful tool for HR managers when dealing with their vexed employees. IT training, in particular, has helped shape the productive realms of many companies out there.

Let’s explore how this thinking domain can be used to plan employee skill training:

Empathize

If you want to show concern for your employees, first empathize with their situation. Seek to understand the needs of the employees deeply, what they lack, what they need, and the challenges that they are likely facing. This will act as the basis of plotting the problem and working on the next phase of solving it.

You can collect data in this phase through empathy maps and journey maps. In the latter, you endeavor to steadily track the day-to-day activities and tasks of employees. This is achieved through observations or structured interviews. In turn, it aids in elevating the thinking process.

Through empathy maps, you ponder on collected findings and synthesize them keenly. Here, you seek to establish how an employee is thinking, their feelings, and insights into the probable root cause of the problem.

Define the Problem

After a comprehensive analysis of the collected data; the problem definition phase should follow. The idea here is to locate the underlying root of the problem concisely. HR should seek to utilize an analysis framework to help address problems affecting the holistic being of all employees. Therefore, each issue would require a list of underlying causes: lack of motivation, lack of knowledge/understanding, or just lack of skill.

Once the root cause(s) are clearly defined, a clear problem statement should be drawn up alongside performance goals that are firmly based on actual drivers.

Think Solely About Employee-Based Solutions (iterative learning)

Conventionally, customers are at the heart of every organization’s dealings. They inspire and drive the company’s objectives because they are crucial in profit making. However, employees have greatly suffered while working ‘behind the scenes.’ Such situations have led to employees feeling discontent and work under immense pressure, which inevitably leads to underperformance. To avoid this, the experimental learning concept can be utilized by HR offices to engage employees more by creating solutions that directly suit the situations they encounter daily.

Here, trainers are removed as the center of focus. An iterative ‘reflection’ cycle is established to tap continuous employee feedback in a bid to sharpen their skills. This method helps employees adapt to new technology through a well established IT consulting network. In the long run, employees don’t forget how they handled a particular problem, and this effectively raises a firm’s productivity.

Support Employee Tasks with Simple Technology (Ideate)

The simplest way to support employee-working experience is by not sidelining them unprepared with changing technology processes. As an HR Manager, fully engage your employees when transitioning to new tech by making use of effective training or consulting services. Specific training needs can be assessed and addressed within the organization or with a third party industry expert.

According to Deloitte’s 2016 Global Human Capital Trends Report, design thinking was isolated as crucial in crafting the employee experience. 79% of those interviewed identified it as imperative. However, almost a similar percentage agreed that a lot of compliance programs and training are still based on outdated modes of meetings and processes.

The report also recommended the need to put necessary consideration on employees through proper IT training for far colossal efficiency. One way to make this work is by drawing a connected roadmap of skills and information needed at certain work intervals. Shedding off overwhelming and irrelevant amounts of data for new employees is vital in retaining their concentration and output. What’s more, a customizable app can help employees undertake appropriate tasks at the specified time, thus resulting in higher revenue for the long term.

Implementing an Intuitive Tech Learning Approach (Ideate)

The basis of this argument is that not every employee is the same. All of them are differently gifted and shouldn’t be forced to use one inflexible technology or system that doesn’t cater to their individual needs in a buzzing work environment. This mode of critical thinking brings to life personas such that fictive employees representing a defined group of external employees are drawn up. In this set-up, the personas should be able to learn and work efficiently within their own small environment while quickly utilizing their own skill set and the required information to make things work.

An HR manager can replicate this working scenario through the use of role-plays. This can be achieved by conducting short-term soft skills training sessions to sharpen their ability to handle similar situations. In the case of new technology, video-replays on how to use it in a one-on-one customer scenario can help relieve the pressure and spur the employee to be more productive.

Prototype and Testing

Here, the HR Manager should run a couple of tests to ensure whether the desired model of skill training is working. One way to get started is by crafting a simple prototype of the technology required, probably as a single module to establish its viability.

The new technology should be vigorously tested during prototyping to pinpoint any leaks, disjoints, or performance issues. Structured walkthroughs can be implemented to help employees navigate the solution through proper IT training sessions.

What’s more, HR should conduct sessions to get the employees’ views, emotions, or feelings regarding the new solution. In case of any cause for concern, the prototype should be improved until it meets the intermediate needs of its users.

Iterations are also a common occurrence in this phase. Refinements and alterations are curved out to make sure that the final thing suits every employee in some understandable capacity.

Wrapping Up

Design thinking is crucial in any organizational setting in making sure that employees sync properly with the technology in place. This will go a long way in improving their productivity.

Is The Grass Greener in Mobile App Development?

[Mar, 24, 2014] |
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With the skyrocketing popularity of Android and iOS operating systems, software developers got a whole new arena opened up. Many of the programmers have progressed to concentrate solely onto Mobile Technology Development. This is mainly due to the high demand as well as numerous lucrative ideas left to explore in the Mobile App world.

Exponential growth of smartphone users

As per the survey by eMarketer, the number of smartphone users across the globe crossed 1 billion almost two years ago. The expected number of smartphone users by 2014 end is 1.75 billion.

With smartphones, iPads and Tablets getting more accessible and less expensive day by day, the development potential for mobile apps is truly vast. The under-penetration in emerging markets like India and China in Asia shows that there seems to still a lot of steam left in the mobile app development industry.

What Skills Does an Oracle BI Developer Need In 2019?

[Nov, 26, 2018] |
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Welcome to the career field of Business Intelligence. Business Intelligence is a concept that involves a certain level of interaction within an organism, analytically and dynamically, to come to business solutions which implement better, more effective and timely decision making. These solutions are reached by establishing an understanding of the right kinds of user data: what is going well, what is going wrong, taking and monitoring certain actions, previously unknown trends, and patterns, and improved collaboration. When all of this data is taken into account, the entire decision-making process, within a business, will inevitably improve. As an Oracle BI developer, there are specific skills which will drastically make your job easier and results more effective. As time goes on and technology changes, the list is constantly being updated. The following are skills an Oracle Business Intelligence Developer might need to know or learn in 2019.

Communication

.NET Core 3 Release, Major Benefits

[Mar, 26, 2019] |
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On March 6 of this year, Microsoft's .NET Foundation released its third preview release of .NET Core 3 — which is its free and open-source framework for developing apps on Windows, MacOS and Linux — with an official release scheduled for later this year. This release brings a wealth of new features and enhancements. This includes the following:

1. Windows Desktop Support

One of the biggest additions to version 3.0 of the framework is the ability to develop Windows desktop applications. The new Windows Desktop component lets you build applications using either the Windows Presentation Foundation (WPF) graphical subsystem or the Windows Forms graphical class library. You can also use Windows UI XAML Library (WinUI) controls in your applications.

The Windows Desktop component is only supported and included on Windows installs.

2. Support for C# 8

The new framework has support for C# 8, which includes not only the ability to create asynchronous steams but features such as:

Index and Range data types

Using declarations

Switch expressions

The Index and Range data types make array manipulation easier, while Using declarations ensure that your objects get disposed once they are out of scope. Finally, Switch expressions extend Switch statements by allowing you to return a value.

3. IEEE Floating-Point Improvements

The new framework includes floating point APIs that comply with IEEE 754-2008. This includes fixes to both formatting and parsing as well as new Math APIs such as:

BitIncrement/BitDecrement

MaxMagnitude/MinMagnitude

ILogB

ScaleB

Log2

FusedMultiplyAdd

CopySign

4. Support for Performance-Oriented CPU Instructions

The new framework includes support for both SIMD and Bit Manipulation instruction sets, which can create significant performance boosts in certain situations, such as when you are processing data in parallel.

5. Default Executables

With the new framework, you can now produce framework-dependent executables by default without having to use self-contained deployments.

6. Local dotnet Tools

In the previous version of the framework, there was support for global dotnet tools. But the current version adds support for local tools as well. These tools are associated with a specific disk location, and this allows you to enable per-repository and per-project tooling.

7. Support for MSIX Deployments

The new framework supports MSIX, which is a Windows app package format that you can use when deploying Windows desktop applications.

8. Built-In and Fast JSON Support

In prior versions of the framework, you had to use Json.NET if you wanted JSON support in your application. The framework, though, now has built-in support that is not only fast but also has low allocation requirements. It also adds 3 new JSON types, which include:

Utf8JsonReader

Utf8JsonWriter

JsonDocument

9. Cryptography Support

The new framework supports AES-GCM and AES-CCM ciphers. It also supports the importing and exporting of asymmetric public and private keys from a variety of formats without the need of an X.509 certificate.

Platform Support

.NET Core 3 supports the following operating systems:

Alpine: 3.8+

Debian: 9+

Fedora: 26+

macOS: 10.12+

openSUSE: 42.3+

RHEL: 6+

SLES: 12+

Ubuntu: 16.04+

Windows Clients: 7, 8.1, 10 (1607+)

Windows Servers: 2012 R2 SP1+

The framework further supports the following chips:

x64 (Windows, macOS and Linux)

x86 (Windows)

ARM32 (Windows and Linux)

ARM64 (Linux)

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why take Microsoft Development Training with the hartmann software group?

A successful career as a software developer or other IT professional requires a solid understanding of software development processes, design patterns, enterprise application architectures, web services, security, networking and much more. The progression from novice to expert can be a daunting endeavor; this is especially true when traversing the learning curve without expert guidance. A common experience is that too much time and money is wasted on a career plan or application due to misinformation.

The Hartmann Software Group understands these issues and addresses them and others during any training engagement. Although no IT educational institution can guarantee career or application development success, HSG can get you closer to your goals at a far faster rate than self paced learning and, arguably, than the competition. Here are the reasons why we are so successful at teaching:

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