Web Development Training Classes in Reading, Pennsylvania

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The Context Of Design Thinking And Its Application In Employee Skill Training

Design thinking is a crucial pillar in today’s problem-solving imperatives. In fact, it is being pursued as a unit course in various institutions across the globe, thus underlying its importance in aiding objective human thinking. It’s not a specific property for designers. Far from it, it has emerged as an innovative solution-seeking tool for all great inventors and innovators.
 
By description, it is a design methodology used for tackling complex problems that are virtually unknown or ill-defined, through a careful evaluation of the human needs involved, understandably restructuring the problem, by brainstorming to create many solutions, and by adopting a direct approach in testing and prototyping. It helps us come up with creative ways to solve nagging problems that stem from us and especially in the workplace setting.
 
The ‘overwhelmed/overburdened employee’ is a common term in HR offices across many organizations in the world. Employees are faced with a huge challenge in regards to coping with fast-paced technological and office changes in the working environment. This had led to a massive stagnation in productivity, prompting HR heads to look for new ways to reduce their employees’ stress and workload.
 
While evaluating many options, this model of thinking has posed as a helpful tool for HR managers when dealing with their vexed employees. IT training, in particular, has helped shape the productive realms of many companies out there.
 
Let’s explore how this thinking domain can be used to plan employee skill training:
 
Empathize
If you want to show concern for your employees, first empathize with their situation. Seek to understand the needs of the employees deeply, what they lack, what they need, and the challenges that they are likely facing. This will act as the basis of plotting the problem and working on the next phase of solving it.
 
You can collect data in this phase through empathy maps and journey maps. In the latter, you endeavor to steadily track the day-to-day activities and tasks of employees. This is achieved through observations or structured interviews. In turn, it aids in elevating the thinking process.
 
Through empathy maps, you ponder on collected findings and synthesize them keenly. Here, you seek to establish how an employee is thinking, their feelings, and insights into the probable root cause of the problem.
 
Define the Problem
After a comprehensive analysis of the collected data; the problem definition phase should follow. The idea here is to locate the underlying root of the problem concisely. HR should seek to utilize an analysis framework to help address problems affecting the holistic being of all employees. Therefore, each issue would require a list of underlying causes: lack of motivation, lack of knowledge/understanding, or just lack of skill.
 
Once the root cause(s) are clearly defined, a clear problem statement should be drawn up alongside performance goals that are firmly based on actual drivers. 
 
Think Solely About Employee-Based Solutions (iterative learning)
Conventionally, customers are at the heart of every organization’s dealings. They inspire and drive the company’s objectives because they are crucial in profit making. However, employees have greatly suffered while working ‘behind the scenes.’ Such situations have led to employees feeling discontent and work under immense pressure, which inevitably leads to underperformance. To avoid this, the experimental learning concept can be utilized by HR offices to engage employees more by creating solutions that directly suit the situations they encounter daily.
 
Here, trainers are removed as the center of focus. An iterative ‘reflection’ cycle is established to tap continuous employee feedback in a bid to sharpen their skills. This method helps employees adapt to new technology through a well established IT consulting network. In the long run, employees don’t forget how they handled a particular problem, and this effectively raises a firm’s productivity.
 
Support Employee Tasks with Simple Technology (Ideate)
The simplest way to support employee-working experience is by not sidelining them unprepared with changing technology processes. As an HR Manager, fully engage your employees when transitioning to new tech by making use of effective training or consulting services. Specific training needs can be assessed and addressed within the organization or with a third party industry expert. 
 
According to Deloitte’s 2016 Global Human Capital Trends Report, design thinking was isolated as crucial in crafting the employee experience. 79% of those interviewed identified it as imperative. However, almost a similar percentage agreed that a lot of compliance programs and training are still based on outdated modes of meetings and processes.
 
The report also recommended the need to put necessary consideration on employees through proper IT training for far colossal efficiency. One way to make this work is by drawing a connected roadmap of skills and information needed at certain work intervals. Shedding off overwhelming and irrelevant amounts of data for new employees is vital in retaining their concentration and output. What’s more, a customizable app can help employees undertake appropriate tasks at the specified time, thus resulting in higher revenue for the long term.
 
Implementing an Intuitive Tech Learning Approach (Ideate)
The basis of this argument is that not every employee is the same. All of them are differently gifted and shouldn’t be forced to use one inflexible technology or system that doesn’t cater to their individual needs in a buzzing work environment. This mode of critical thinking brings to life personas such that fictive employees representing a defined group of external employees are drawn up. In this set-up, the personas should be able to learn and work efficiently within their own small environment while quickly utilizing their own skill set and the required information to make things work.
 
An HR manager can replicate this working scenario through the use of role-plays. This can be achieved by conducting short-term soft skills training sessions to sharpen their ability to handle similar situations. In the case of new technology, video-replays on how to use it in a one-on-one customer scenario can help relieve the pressure and spur the employee to be more productive.
 
Prototype and Testing
Here, the HR Manager should run a couple of tests to ensure whether the desired model of skill training is working. One way to get started is by crafting a simple prototype of the technology required, probably as a single module to establish its viability.
 
The new technology should be vigorously tested during prototyping to pinpoint any leaks, disjoints, or performance issues. Structured walkthroughs can be implemented to help employees navigate the solution through proper IT training sessions.
 
What’s more, HR should conduct sessions to get the employees’ views, emotions, or feelings regarding the new solution. In case of any cause for concern, the prototype should be improved until it meets the intermediate needs of its users.
 
Iterations are also a common occurrence in this phase. Refinements and alterations are curved out to make sure that the final thing suits every employee in some understandable capacity.
 
Wrapping Up
Design thinking is crucial in any organizational setting in making sure that employees sync properly with the technology in place. This will go a long way in improving their productivity.

If you are a software developer looking for a slight change, then you have several options available. The process of software development requires multiple types of resources. A software developer performs the construction and delivery of software programs. An experienced software developer gains business knowledge, analytical skills, team management skills and communication skills. All of these skills can be used to divert your development career into a related and slightly varied role in software development.

Production Support Engineer
A developer can easily switch to the role of a Production Support Engineer. This role entails working with customers and technical teams to report, track and resolve production issues. For some, this might be an exciting opportunity to see the software application from a user’s point of view.

Engineering Manager
If you have experience in leading a team of developers, you could take the role of an Engineering Manager. This role requires managing a bigger team of developers. The Engineering Manager is also responsible for ensuring the delivery of software products and meeting the deadlines set by Product Management. You will get the opportunity to develop software, if you are inclined to do so. However, you will also take new responsibilities such as performance management, infrastructure management and vendor management.

Partner Engineer
This role requires some amount development as well as coordination with partners such as vendors and customers. The job of a Partner Engineer is to act as a middleman to help the integration of services with partners via application programming interfaces (APIs). For example, companies such as Twitter and Facebook employ Partner Engineers to integrate their services with customer websites.

Systems Analyst
Many companies offer developers with an opportunity to switch to Analyst roles. This role involves analyzing system requirements by working with business and technical teams. Many Systems Analysts also work on reviewing, developing and testing application code. This role is suitable for developers with strong analytical skills.

QA Automation Engineer
This role is responsible for automating test cases with the help of tools such as Java, Ruby and Selenium. This role is ideal for people with prior development experience. QA Automation Engineers work with developers and product managers to define test cases, and to automate and run the test cases. In this role, you will get the opportunity to work on back-end as well as front-end automation tasks. You will remain in touch with programming languages as well as database technologies.

Database Analyst
Most people gain significant amount of knowledge on databases while working as a software developer. This will help you to switch your role into a Database Analyst. A Database Analyst analyzes database issues, reviews performance problems, writes database scripts and runs queries. This role also provides a path to become a Database Administrator, if you are interested.

Deployment Engineer
This role is responsible for deploying the code developed by software engineers. You may not be developing application programs in this role. However, you will be responsible for code deployments, pushing the code into test and production environments.

 

Related:

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What is the most pressing problem in Project Management for a Software Project Manager?

 
Technology is changing all the time, and the jobs that are associated with technology are changing as well. People that are looking at careers in technology will see some jobs that are being phased out as others increase in popularity. This means that people that are interested in tech jobs should be vigilant in researching those opportunities that are growing in demand.
 
A Dying Breed of Legacy Systems
 
The mainframe programmers i.e., COBOL, have been getting phased out for years, and are reaching retirement age. The demand for these skills are at an end of an era as more technology surfaces with needs for app development and cloud migration. These jobs will be phased out and are being replaced with developers that are knowledgeable in more object-oriented programming positions such as Java, C#, and etc. 
 
Programmers / Analysts
 
Professionals that work in software development, can find work in a number of different tech careers. People that know how to program, particularly in object oriented programming, can expect to be employed and in demand for some time to come. The salaries for programmers range from $50k – millions, depending on the skillsets one has mastered. Like any other profession, one can opt to learn just enough to get by or hone in on a discipline currently in demand and master it, such as data analysts, machine learning analyst and cloud migration specialists.  
 
 
Tech Support for Portable Devices
 
The healthcare industry is seeing a rise in jobs in Information Technology because more hospitals are going paperless. There is a great demand for people that have the ability to work with portable devices because this is what many doctors and nurses will be using as they move away from the long paper trail that has been created from patients. People that have the ability to configure and troubleshoot portable devices like tablets and phones are able to support the applications for these devices will be in high demand. In this case, learning programming languages such a C++ is the perfect route to go in. 
 
 
Technology Trainers 
 
There will always be a need for someone that can learn, utilize and teach proprietary programs to others. Internal proprietary technology will need to be updated which means that technology trainers are expected to be current in the knowledge base for  companies that are utilizing this software. People that are in the training field, will need to stay updated with new technology, grasp new concepts quickly and be able to teach it efficiently. As more companies take hold of proprietary programs, it becomes important for software application trainers to be put in place to teach this technology. 
 
Printer Support Jobs Dwindle
 
People that are working in the technology field of printer support will need to consider looking at other opportunities because some of these printer support jobs will be phased out.  There is a reason for this. More jobs are becoming phased out in the world of printer technology because fewer people are using printers. It has become easier to read the documents and transfer these documents to other workers inside an organization. This means that less money is being spent on printers. Even less money is being spent on printer support. People that have acquired jobs where their primary role is to work in printer repair will see a decline in the number of people that are needed for these types of positions. It becomes a lot less feasible to have printer repair people in place when there is no printer in the office.
 
 
Graphic Design
 
Technology also holds a special place for those that have the experience in graphic design. Websites and social media really engage people in visual art and people that know how to display it on web pages have a plethora of jobs. This leaves this field wide open for those that know about design structures and editing images that can result in eye catching imagery.
 
Wan/ Lan Management
 
One big area that offers an array of different jobs is the area of wide and local network router and switch management. People that are proficient in programming switches and building networks can get themselves a number of jobs dealing with the network topology. Tech careers are booming when it comes to this type of field because many people do not have this experience. They may know how to set up computers, but they may not have any idea about what to do if the network connection is no longer working properly.
 
People that know how to configure switches for networks and troubleshoot these issues with network connectivity will have a wide range of geographical locations that they connect together to build one network for a business.

We’re often asked by companies about how they can get the most value from Agile/Scrum practices. More specifically, they want to know if they are being as effective as best they possibly can be by using the Scrum framework for their explicit needs.

The other objective for individuals is determining if it necessary to be certified in order to be effective in the Agile Scrum world?   In short, a good Scrum Master must understand four things: the business they work in, the technology they work with, the Agile and Scrum principles, and, most importantly, people!  Based on these facts, Scrum Master Certification is not enough – real life experience and a bit of soft skills should be part and parcel of their training. For organizations, the main goal is to understand industry best practices when adopting and applying agile principles, to build strong teams, understand and distill business needs into software requirements.

In terms of getting a good grip on training for Agile/Scrum, one can opt to pursue a certification in Scrum (CSM) Certified Scrum Master for personal reasons or for a job requirement. Or, one can simply opt to learn the benefits and pitfalls of the methodology and decide the best approach for them.

There are different ways to get started with Agile training. Below are two of the most common paths to Agile our students take.

Tech Life in Pennsylvania

The first daily newspaper was published in Philadelphia in 1784. In 1946 Philadelphia became home to the first computer. The State College Area High School was the first school in the country to teach drivers education in 1958. Pennsylvania has an impressive collection of schools, 500 public school districts, thousands of private schools, publicly funded colleges and universities, and over 100 private institutions of higher education. The University of Pennsylvania is also the Commonwealth's only, and geographically the most southern, Ivy League school.
It is your attitude, not your aptitude that determines your altitude. Zig Ziglar
other Learning Options
Software developers near Reading have ample opportunities to meet like minded techie individuals, collaborate and expend their career choices by participating in Meet-Up Groups. The following is a list of Technology Groups in the area.
Fortune 500 and 1000 companies in Pennsylvania that offer opportunities for Web Development developers
Company Name City Industry Secondary Industry
The Hershey Company Hershey Manufacturing Food and Dairy Product Manufacturing and Packaging
Crown Holdings, Inc. Philadelphia Manufacturing Metals Manufacturing
Air Products and Chemicals, Inc. Allentown Manufacturing Chemicals and Petrochemicals
Dick's Sporting Goods Inc Coraopolis Retail Sporting Goods, Hobby, Book, and Music Stores
Mylan Inc. Canonsburg Healthcare, Pharmaceuticals and Biotech Pharmaceuticals
UGI Corporation King Of Prussia Energy and Utilities Gas and Electric Utilities
Aramark Corporation Philadelphia Business Services Business Services Other
United States Steel Corporation Pittsburgh Manufacturing Manufacturing Other
Comcast Corporation Philadelphia Telecommunications Cable Television Providers
PPL Corporation Allentown Energy and Utilities Gas and Electric Utilities
SunGard Wayne Computers and Electronics IT and Network Services and Support
WESCO Distribution, Inc. Pittsburgh Energy and Utilities Energy and Utilities Other
PPG Industries, Inc. Pittsburgh Manufacturing Chemicals and Petrochemicals
Airgas Inc Radnor Manufacturing Chemicals and Petrochemicals
Rite Aid Corporation Camp Hill Retail Grocery and Specialty Food Stores
The PNC Financial Services Group Pittsburgh Financial Services Banks
Universal Health Services, Inc. King Of Prussia Healthcare, Pharmaceuticals and Biotech Hospitals
Erie Insurance Group Erie Financial Services Insurance and Risk Management
Pierrel Research Wayne Healthcare, Pharmaceuticals and Biotech Biotechnology
Unisys Corporation Blue Bell Computers and Electronics IT and Network Services and Support
Lincoln Financial Group Radnor Financial Services Insurance and Risk Management
AmerisourceBergen Wayne Healthcare, Pharmaceuticals and Biotech Pharmaceuticals
Sunoco, Inc. Philadelphia Manufacturing Chemicals and Petrochemicals
CONSOL Energy Inc. Canonsburg Energy and Utilities Gas and Electric Utilities
H. J. Heinz Company Pittsburgh Manufacturing Food and Dairy Product Manufacturing and Packaging

training details locations, tags and why hsg

A successful career as a software developer or other IT professional requires a solid understanding of software development processes, design patterns, enterprise application architectures, web services, security, networking and much more. The progression from novice to expert can be a daunting endeavor; this is especially true when traversing the learning curve without expert guidance. A common experience is that too much time and money is wasted on a career plan or application due to misinformation.

The Hartmann Software Group understands these issues and addresses them and others during any training engagement. Although no IT educational institution can guarantee career or application development success, HSG can get you closer to your goals at a far faster rate than self paced learning and, arguably, than the competition. Here are the reasons why we are so successful at teaching:

  • Learn from the experts.
    1. We have provided software development and other IT related training to many major corporations in Pennsylvania since 2002.
    2. Our educators have years of consulting and training experience; moreover, we require each trainer to have cross-discipline expertise i.e. be Java and .NET experts so that you get a broad understanding of how industry wide experts work and think.
  • Discover tips and tricks about Web Development programming
  • Get your questions answered by easy to follow, organized Web Development experts
  • Get up to speed with vital Web Development programming tools
  • Save on travel expenses by learning right from your desk or home office. Enroll in an online instructor led class. Nearly all of our classes are offered in this way.
  • Prepare to hit the ground running for a new job or a new position
  • See the big picture and have the instructor fill in the gaps
  • We teach with sophisticated learning tools and provide excellent supporting course material
  • Books and course material are provided in advance
  • Get a book of your choice from the HSG Store as a gift from us when you register for a class
  • Gain a lot of practical skills in a short amount of time
  • We teach what we know…software
  • We care…
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